Privacy Policy
1. General Provisions
1.1 EVOCABANK CJSC (hereinafter, the Bank) respects the confidentiality of its customers, partners and employees and highly appreciates the trust built with them. We comply with the requirements of the RA laws On Protection of Personal Data and Bank Secrecy.
1.2 This Policy sets forth the principles of maintaining confidentiality in relation to collection, use, safeguarding and identification of personal information, provided to the Bank via the website: evocabank.am (hereinafter, the Website). Please read the Confidentiality Policy prior to provision of personal data to the Bank.
1.3 By using the Website and providing the Bank with personal data, you consent to the provisions set forth herein.
1.4 The Website may contain links to sites of other entities, and if you use these links and leave the Bank's Website, the Bank will not be responsible for the confidentiality policy of these websites. For this purpose, we advise you to familiarize yourself with the confidentiality policy thereof before providing your personal data to them.
2. Collection and use of personal data
2.1 The Bank collects, stores and uses personal data to provide banking services and identify the needs and interests of its customers and partners. In particular, we use data for the following purposes:
- maintaining contact with you,
- providing services,
- notifying you of changes in the terms of service, as well as introducing new services,
- sending new offers,
- improving the quality of services,
- upgrading the Website.
2.2 Personal data obtained through the Website may be combined with the information you have provided to the Bank in other ways (orally or in writing) when visiting the Bank and/or providing documents and/or talking by phone to the Bank's Call Center, etc.
2.3 The data obtained may not be transferred to third parties without your consent, instead they may be used by any structural and territorial divisions of the Bank.
2.4 The data you provide will be stored in a database, which will be automatically updated when new data is received.
3. Access to information
3.1 Access to your personal data will be granted only to employees who need these data to provide you with services, contact you or otherwise process your data.
3.2 The Bank does not sell or otherwise transfer your personal data to third parties without notifying you in advance and obtaining your consent.
3.3 Entities providing website hosting services and other parties assisting the Bank in the operation, maintenance and servicing of the Website are not considered third parties, provided that the mentioned parties undertake to maintain the confidentiality of these data.
3.4 The Bank may also publish information in cases stipulated by the RA legislation, based on considerations of protecting the rights, property or security of the Bank or other parties.
3.5 De-identified information may be provided to other parties for marketing, advertising or other purposes.
4. Choice
4.1 You can receive various types of electronic information, including information about new products and services, special offers; if you do not wish to receive such information, please notify the Bank of it.
5. Online surveys
5.1 The Bank may also conduct surveys, during which you may be asked about your age, income, gender, etc. This information is necessary for the Bank to provide services, identify consumer preferences and improve the quality of banking services. You have the right to refuse to provide such information.
6. Ensuring information security
6.1 Any data you enter on the Website is protected by modern technologies. The Bank also uses security mechanisms to ensure the confidentiality of the personal data you provide.
7. Refusal to provide information
7.1 If you decide not to receive letters anymore and want the Bank to erase the personal data previously provided via the Website, you can contact the Bank.
8. Amendments to the Confidentiality Policy
8.1 Any amendment to the Confidentiality Policy must be published on this page so you can see what data are collected and how they are used.
